Welcome to ViewPoint Africa. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and protect your information when you use our website and services.
Information We Collect
Information You Provide to Us
- Communication preferences
- Content you submit or post on our platform
- Feedback and correspondence through our support channels
Information Automatically Collected
- Device information (browser type, IP address, device type)
- Usage data (pages visited, time spent on pages)
- Cookies and similar tracking technologies
- Location information (country and region)
- Log data (access times, hardware and software information)
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To personalize your experience
- To analyze and improve our platform
- To communicate with you about updates and new features
- To ensure platform security and prevent fraud
- To comply with legal obligations
Information Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Law enforcement when required by law
- Other users (only information you choose to make public)
- Business partners (with your explicit consent)
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Regular backup procedures
- Employee training on data protection
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Customize content and advertising
- Improve website performance
You can control cookie settings through your browser preferences.
Children's Privacy
Our services are not intended for users under 16 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us.
International Data Transfers
We may transfer your data to servers outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through:
- Email notification
- Website announcement
Data Retention
We retain your information for as long as:
- Needed to provide our services
- Required by law
- Necessary for legitimate business purposes
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: privacy@viewpointafrica.com
Legal Basis for Processing (for EEA users)
For users in the European Economic Area (EEA), we process your information under the following legal bases:
- Consent
- Contract fulfillment
- Legal obligations
- Legitimate interests
Special Provisions for African Users
We comply with relevant African data protection laws, including:
- Protection of Personal Information Act (POPIA) for South African users
- Nigeria Data Protection Regulation (NDPR)
- Other applicable regional data protection regulations
Disclaimer
While we take reasonable measures to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
